Shipping and Return Policy
In India, shipping is free.
Thank you for visiting and shopping at Flipvendo.com. The following are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.
We dispatch all parcels using a predefined courier according to your order and location to offer a fast and reliable delivery service. With this service, your parcel will be delivered within 3-5 working days after being dispatched from our warehouse.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking
In the case of any request for address change or order change, customers are advised to give a request before the order ships from our warehouse or within 24 hours of placing orders otherwise two-way courier charges will apply to the customer.
We will email you if there is a shipping delay due to stock unavailability or an unusual delay in dispatching an order.
All orders sent are fully insured at no extra cost to customers.
For any other query related to shipping, you can mail us at delivery@Flipvendo.com or contact us at our customer care numbers.
How to Request a Return
All return requests are handled via email only.
Returns are subject to flipvendo return policy. On receipt of your order, you can claim for a return within 6 working days.
Please email us at support@flipvendo.com with the subject line: Return Request – [Your Order ID]. Include the following in your email:
Brief description of your concern
Photos of:
The product received (front and back)
The old product you are replacing (front and back)
Your laptop or product model (image preferred)
Return Important Notes
• Products returned without prior approval via email will not be accepted.
• If you reject delivery of an order without a valid reason, return shipping charges and refund processing fees will be deducted from the refund.
• Ensure to self-ship the product using any courier having package tracking capabilities within 2 working days after seller validates for replacement.
• Product shipped back should ensure packed safely & is in the original condition as it was shipped & the tracking details to be shared with the seller.
• On receipt of the product & verified by the logistics, the replacement product is shipped & updated to you.
• To support your return claim in case of missing or damaged items, please record an unboxing video when opening the package.
• Return resolution time may take up to 14 working days from the date of return initiation.
Refunds & Replacements
• After the returned product is received and verified by the seller:
• A replacement products will be delivered within 3-5 Working Days,
• If the product is out of stock, a refund will be processed instead.
• Refunds will be credited to your original payment method within 7–14 working days of successful verification.
Still Need Help?
If your return is delayed or not resolved as per our policy, our Customer Experience Team will step in to ensure fair resolution.
Email: support@flipvendo.com
Phone: (+91) 98446 45554